On line help and concierge at the Watermill Hotel

Cancellation Policy
Standard Cancellation Policy: 12.00pm on the day of arrival, With the exception of pre paid non refundable bookings

Car parking
Free onsite car parking for up to 100 cars

Check in and out
Check in 2.00pm 
Check out 12.00pm
Early check in and check out is available on request. A supplement may be charged

Children and families 
A limited number of family rooms are available
Children age 12 and under sleep and eat breakfast free when sharing a room with 1 paying adult
Children over the age of 12 are charged a supplement of £25.00 per child for bed and breakfast 
Cots and high chairs are available free of charge
Children’s menu

Currency and credit cards accepted 
The hotel accepts payments made by cash (Sterling only), and most major credit/debit cards (Visa, MasterCard, Maestro, Delta, Solo, American Express). The hotel is unable to accept personal or travellers cheques

Advance payment may be made by any of the aforementioned methods or by bank transfer. Please contact the hotel finance department for details

Disabled 
The hotel has a level access. two od our ground floor bedroom are disable friendly rooms and the public areas are all accessible other than the decking areas.

Online policy for debit cards
Credit cards are accepted as a form of guarantee and payment online. Unfortunately, debit cards cannot be used online but can be used as payment to settle your bill on departure

Pets 
We do not allow any pets, only guide dogs are permitted in the hotel.

Smoking policy
The Watermill Hotel is committed to providing its guests and associates with a smoke free environment.