Our Best Rate Guarantee

Feel confident knowing that you will always get the best available rate at The Watermill Hotel & Conference Centre.

When you next make a booking, we guarantee that you will always receive the best possible rates providing you book directly through the hotel website, or via the hotel reservation desk. This is our best rate guarrantee to you.

Best rate guarantees aren’t the only benefit of booking directly with us:-

  • Everything the way you want it. That's because the hotel will document your room preferences and have everything ready for your arrival

  • Pre-arrival assistance. To help you plan your stay, we'll send you a pre-arrival welcome email on request, inviting you to let us know of any special requirements you may have for your stay

  • Excellent concierge throughout, from the time you book, through the stay itself, to the post stay and offer to return. Guest satisfaction is at the core of all our processes and interactions with our guests

  • Book direct with the hotel rather than on a 3rd party website.  Although we enjoy working with these agents - we also promote the very best rate direct and if you can get your room cheaper with a 3rd party we will match the rate!  

  • You can contact the hotel easily and directly at any time

  • Total privacy and security. You can trust us to protect your online transactions

  • Great customer service. The hotel is here to assist you 24 hours a day, 365 days a year

  • No hidden costs or penalties. All room charges and taxes are shown up front on our website. And there are no additional fees to modify an existing reservation

  • Always at your discretion, we will add your details to our guest database so that you rare entitled to receive loyalty rewards, special deals exclusively for returning guests, and advance notification of all our latest news, deals and offers

  • View our privacy statement

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